When normal transfer is blocked, QR-log Bridge replaces USB handoffs and late collection with guided mobile capture.
QR-log Bridge
Detailed Description
Offline transfer for service and diagnostics
A practical bridge when connectivity is not available.
QR-log Bridge moves diagnostic packages from a product screen to iPhone or iPad when network, VPN, cloud, or USB handoff are not realistic.
Why it exists
Support should not stop because a device is offline.
Many products run where diagnostic connections are blocked by policy, segmentation, or offline use.
Operational outcome
- Faster incident-to-diagnosis visibility
- Less USB or local-extraction coordination
- Better first-visit preparation
- Higher first-visit resolution rate
How it works
A device shows a visual stream; the app captures it.
Step 1
Prepare
The source system prepares service data for visual transfer.
Step 2
Capture
iPhone or iPad captures the stream live or from a short clip.
Step 3
Receive locally
The file is available on the device for review or sharing.
Where it fits
Useful wherever transfer paths are constrained.
Medical devices
Diagnostics without always-on connectivity
For sites where downtime matters and connectivity is constrained.
Labs & analyzers
Strict-policy environments
Where remote access is restricted or slow to approve.
Field service
Simpler escalation
Turns difficult handoffs into a guided mobile workflow.
Technical profile
What makes the simple workflow reliable.
Performance
Up to 200 kbit/s
On-the-fly throughput with normal and 2x2 QR layouts.
Payloads
Logs, files, and binaries
PDFs, ZIPs, images, diagnostics, and binary content.
Model
Local-first
No cloud, accounts, or sync. Video Decode reads short recorded clips.